FAQ

MagicCon: Las Vegas will be a full weekend dedicated to celebrating Magic: The Gathering! Attendees can expect to see some epic cosplay, meet special guests and artists, shop exclusive merch and incredible products, and enjoy panels and events on the Mana Stage.

MagicCon: Las Vegas is brought to you by two amazing teams: ReedPop and Wizards of the Coast! These two teams are delivering you the best Magic content from around the world and so much more!

MagicCon: Las Vegas will take place October 25-27, 2024.

Show Floor Hours

• Friday: 10:00 AM - 7:00 PM

• Saturday: 10:00 AM - 7:00 PM

• Sunday: 10:00 AM - 6:00 PM

Play Hall Hours

• Friday: 10:00 AM - 11:59 PM

• Saturday: 10:00 AM - 11:59 PM

• Sunday: 10:00 AM - 6:00 PM

MagicCon: Las Vegas will be held at the Las Vegas Convention Center, South Hall, East Entrance 3150 Paradise Rd, Las Vegas, NV 89109. The Las Vegas Convention Center is home to some of the most exciting extravaganzas in the west, including live concerts, sporting events, festivals, art/theater, music, and simply whatever your heart desires. What happens in Las Vegas, stays in Las Vegas but the thrilling experience travels with you!

Parking is limited at the Las Vegas Convention Center, but there are many public transportation and ride sharing options to flash you in to MagicCon at instant speed. Click here for information on the Vegas Loop, the Las Vegas Monorail, taxi, rental car, and ride share information.

Check out the LVCC maps for available parking options at the convention center: https://www.vegasmeansbusiness.com/meeting-facilities/convention-and-conference-facilities/las-vegas-convention-center/. The Platinum Lot is the closest lot to MagicCon: Las Vegas!

Interested in all the cool exhibiting and sponsorship opportunities at MagicCon: Las Vegas? Click here for more info! 

A Quiet Room is available to all MagicCon: Las Vegas badge holders who need to take a sensory break during show hours. Please be courteous and respectful of your fellow fans sharing this space.

Quiet Room Hours

• Friday, October 25 10:00 AM - 7:00 PM

• Saturday, October 26 10:00 AM - 7:00 PM

• Sunday, October 27 10:00 AM - 6:00 PM

If you're hurt at MagicCon: Las Vegas, reach out to the MagicCon staff, crew, or nearby Security and we'll get you the help you need.

If a person engages in harassing behavior, MagicCon: Las Vegas Staff will take prompt action in any form they deem appropriate, including expulsion from MagicCon: Las Vegas with no refund. Our policy applies to everyone at the convention. Exhibitors, fans (attendees), speakers, guests, professionals, press, staff, volunteers, and security are all subject to our Code of Conduct Policy.

For more information and details on reporting harassment, please visit our Code of Conduct Page.

MagicCon: Las Vegas does not provide childcare services. All children under the age of 16 must be accompanied by a paid adult guardian at all times, including during play events. Minors should be within 10 to 15 feet of their guardian at all times.

Yes! Please use:

Wifi: Duskmourn: The House Wifi
Password: maggiconwifi

If you find yourself in a situation in which you are lost or separated, please search for the nearest MagicCon staff member, Info Booth, or security officer and they can help you. 

We are unable to use the PA system for fans or exhibitors. We recommend you arrange a time and place to meet beforehand.

The safety and security of our fans, exhibitors, and staff, is our priority. We work closely with the venue, corporate security, state, local, and federal law enforcement authorities to identify risks, assess them, and develop security plans for our events.

Everyone attending MagicCon should be aware that the following are in place:

• Security may approach you to assist outside, at entry, or inside MagicCon

• Everyone must wear their MagicCon badge at all times. This includes exhibitors, vendors, fans (attendees), speakers, guests, artists, professionals, press, staff, and crew.

• Bag checks are in operation at our events

• Walkthrough or hand held scanners may be in operation at our events

• CCTVs in operation at our events are monitored and recorded

• Uniformed and covert security guards and police are in attendance at our event

• Canine security and detection is in operation at some of our events

Everyone attending MagicCon is requested to:

• Keep personal property with you at all times and don't leave any items unattended

• Report anything that looks unusual, suspicious, or just out of place to MagicCon staff, security, or crew

• Remain patient and courteous with MagicCon staff and security undertaking security checks. We have your best interests at heart and want to get you inside the building as quickly as possible

• Follow the instructions of MagicCon staff at all times

• On the final day you're attending MagicCon, keep your badge as a souvenir or dispose of it inside the venue or when you've returned home. Don't sell it to scalpers who may be outside on the streets. Don't throw it away in trash cans outside the venue. Scalpers are sneaky and may attempt to upsell it to an unsuspecting fan who doesn't have a badge

• Carry a recognized form of photo ID at all times. This includes passports, drivers license, and government issued IDs.

The buying and selling of counterfeit / knock-off / unlicensed / bootleg materials is prohibited at Magic Con: Las Vegas. MagicCon takes intellectual property infringement very seriously. Violators of this policy may have the counterfeit items confiscated and/or be removed from the show.

We’re sorry, but please leave your furry companions at home. MagicCon: Las Vegas will allow service animals only.

Hate symbols are not permitted at MagicCon: Las Vegas, including as part of cosplay. Magic Con: Las Vegas will not allow costumes that contain hate symbols or appropriate the symbolism of hate groups, including, but not limited to, historical/comic-related/satirical costumes that are associated with Nazis.

At the discretion of Security onsite, the following may be allowed:

• Lightweight plastic and metal shields

• Lightweight plastic/PVC props

• Toy guns as long as they do not look like real ones, cannot function or shoot projectiles and have an orange tip on the barrel.  The barrel of all prop firearms must be covered with brightly-colored caps.

• Prop bows will be allowed providing all arrows have soft tips made of foam or cardboard and the bow itself is de-strung. If it is not, our security team will be de-string the bow.

If any of the above items are deemed unsafe by MagicCon: Las Vegas Security, they will not be allowed inside the building.

Management shall have sole discretion in any matter that it believes may affect public safety or be important to protect the integrity of the event.

No functional props or weapons are allowed at MagicCon: Las Vegas. Simulated or costume weapons may be allowed as a part of your costume, subject to prior approval by security. MagicCon: Las Vegas will perform bag check at entry to the event, as well as tagging prop weapons when deemed necessary.

MagicCon: Las Vegas badges are available now. Buy your badges today!  

All attendees age 10 and over must purchase a badge to attend MagicCon: Las Vegas. Children age 9 and under may attend MagicCon for free with a paid adult guardian. 

If you are attending with a child under 10, please visit the Registration/Will Call area when you arrive, and we will issue you a complimentary child credential.

Please note, all minors under the age of 16 must be accompanied by a parent and/or guardian at all times.

All attendees, aged 10 and up, must purchase a badge to attend MagicCon. All children age 9 and under may attend MagicCon for free with a paid adult guardian but are not eligible for the merchandise or benefits associated with their parent and/or guardian's badge package. If you are attending with a child under 10, please visit the Registration/Will Call area when you arrive, and we will issue you a complimentary child credential.   

Please note, all minors under the age of 16 must be accompanied by a parent and/or guardian.

MagicCon: Las Vegas Ticketed Play Events are available now. Register for Ticketed Play Events today!  

The Command Zone is accessible to all MagicCon: Las Vegas attendees as seating is available. Seating is a first come, first serve basis.

The badge mailing deadline is now closed. Any badges purchased after 8/26/24 will be available for onsite pickup at Registration/Will Call in the lobby of the Las Vegas Convention Center, South Hall/East Entrance.

All badges purchased prior to 8/26/24 will be shipped in advance via USPS Priority Mail. If you do not receive your badge in the mail by 10/17/24 please reach out to customer service so we can retrieve tracking details and secure your replacement.

We are unable to ship in advance to an international address. International attendees may pick up their badge when they arrive onsite. 

Registration/Call Hours

• Thursday, October 24:  12:00 – 6:00 PM
• Friday, October 25:  8:30 AM – 7:00 PM
• Saturday, October 26:  8:30 AM – 7:00 PM
• Sunday, October 27:  8:30 AM – 6:00 PM

If you purchased prior to 8/26/24, your badge and pre-order merchandise will ship to your U.S. domestic address at least 4-6 weeks prior to MagicCon: Las Vegas. We are unable to ship in advance to an international address. International attendees may pick up their badge and pre-order merchandise when they arrive onsite.

If you do not receive your badge in the mail by 10/17/24, please reach out to customer service so we can retrieve tracking details and secure your replacement.

• If you are an international attendee or purchased a badge after 8/26/24, your badge will be available for pick up onsite at Registration/Will Call, in the lobby of the Las Vegas Convention Center, South Hall/East Entrance.  
• All free items included with your badge purchase may be picked up onsite at Ticketed Merch Pick-Up, located prior to entry to the Show Floor near the Morning Queue.
• Pre-Order merchandise purchased after 8/26/24 must be picked up at the Show Store on Level 2 of MagicCon. The Show Store opens daily at 10:00 AM.

Merchandise included in your badge package will be available for onsite pick up only. If you do not pick up your merchandise prior to the show close, you forfeit ownership of the merchandise. We are unable to mail badge package merchandise to you post-event and you are not entitled to a refund.

Registration/Call Hours

• Thursday, October 24:  12:00 – 6:00 PM
• Friday, October 25:  8:30 AM – 7:00 PM
• Saturday, October 26:  8:30 AM – 7:00 PM
• Sunday, October 27:  8:30 AM – 6:00 PM

Ticketed Merch Pick-Up Hours

• Friday, October 25:  8:30 AM – 7:00 PM
• Saturday, October 26:  8:30 AM – 7:00 PM
• Sunday, October 27:  8:30 AM – 6:00 PM

If you purchased merchandise online prior to the mailing deadline, and do not receive your merchandise before you depart for MagicCon, please contact customer service at [email protected]. All pre-order merchandise sent 4-5 weeks prior to MagicCon via USPS Priority Mail with tracking. If we can confirm your package was not delivered via the tracking number provided, we will replace your merchandise onsite for no additional fee. Please visit the Official Show Store when you arrive and look for the “Pre-Order Merchandise” queue for help.

If you purchase pre-order merchandise after the mailing deadline, it will be available for onsite pick up only. If you do not pick up your pre-order merchandise prior to the show close, you forfeit ownership of the merchandise. We are unable to mail pre-order merchandise to you post-event and you are not entitled to a refund. 

Please make your badge and ticketed play event selections carefully. Once purchased, MagicCon badges and Ticketed Play Events are non-refundable and non-transferable and cannot be reproduced, resold or upgraded. Please read and ensure you can comply with the event our SAFETY, SECURITY & WELLNESS INFORMATION & POLICIES prior to making your purchase. We are unable to refund badges due to policy non-compliance. Event Management retains the right to remove any individual who does not comply with the Safety, Security, & Wellness Policy.

If you purchased a badge prior to the mailing deadline, and do not receive your badge before you depart for MagicCon, please contact customer service at [email protected]. All badges are sent 4-5 weeks prior to MagicCon via USPS Priority Mail with tracking. If we can confirm your badge was not delivered via the tracking number provided, we will replace your badge onsite for no additional fee. Please visit the Registration Help Desk when you arrive.

Tickets and/or badges (“Badges”) for the MagicCon event (“Event”) are non-refundable and cannot be reproduced or upgraded. The unauthorized resale or attempted resale of the Badge is prohibited and will constitute a forfeiture of the Badge without compensation. Each Badge must be used by the same person (the “Attendee”) for each day of the Event and such use is at all times subject to the Terms of Service for Participation in the Event, which is made available on the Event website. The Event’s operating hours, schedules, guests and speakers are subject to change or cancellation without notice. Each Badge is a revocable license to attend the Event. All panels, autographing, photo ops, special events, show features and performances are subject to availability and access is not guaranteed and/or may require an additional fee. ReedPOP is not responsible for lost or stolen Badges. The Attendee acknowledges there are hazards and risks of physical injury or illness to Attendees of the Event and that not all such hazards or risks can be fully eliminated. By accepting this Badge and attending the Event, the Attendee freely and voluntarily agrees to assume the full risk of bodily injury or property damage, regardless of severity, or death that Attendee may sustain as a result of attending the Event, whether or not caused by the negligence or gross negligence of ReedPOP.

MagicCon: Las Vegas is dedicated to making a fun and safe environment for all. Please click here for our full Health and Safety Policy.

MagicCon: Las Vegas is committed to making sure that all of our fans have an amazing experience. ReedPop events provide Accessibility assistance to individuals who may have mobility, physical, vision, hearing, cognitive, psychological, invisible or other types of disabilities.

Please take inventory of your needs as they pertain to attending the show. Depending on what you need, our Accessibility Services Program may be for you. We encourage you to check out our program page as deadlines may apply for certain service requests. 

You can visit the Accessibility Help Desk located at Registration/Will Call onsite for more information, or if you have questions prior to the event, please email [email protected].

MagicCon: Las Vegas is dedicated to making a fun and safe environment for all. Please click here for our full Anti-Harassment Policy.